Maple Orchard Farms Frequently Asked Question

1. How does the Shopping Cart work?

   1. Choose the item you are interested in.
   2. Enter the Quantity of the item and click "Add to Cart".
   3. If you wish to add more items to the Shopping Cart, click on "Continue Shopping" and continue as explained above.
   4. To complete your order, click on "Checkout" and fill out the form provided with your information.

2. When I click on "Checkout" my shopping cart contents are lost?

   • Possible Reason: Your browser's "Privacy" settings are set too high
   • Remedy: see "how to enable Cookies" below, if the problem persists, please fill out our HELP FEEDBACK FORM and/or call us Toll Free @ 1-800-461-5445 to order by phone

3. How do I enable Cookies?

   1. Internet Explorer:
      1. Top menu -> click on "Tools" -> "Internet Options..."
      2. Select the "Privacy" tab
      3. Make sure that the slider is NOT set to "Block all Cookies"
      4. Click "apply" and "ok"
   2. Netscape:
      1. Top Menu -> click on "Tools" -> "Cookie Manager"
      2. "unblock Cookies from this Site"
      3. or Top Menu -> click on "Edit" -> "Preferences..."
      4. Click on the '+' beside "Privacy & Security"
      5. select "Cookies"
      6. Make sure that "Cookie Acceptance Policy" is NOT set to "Block Cookies"
      7. click "ok"
   3. Firefox:
      1. Top menu -> click on "Tools" -> "Options..."
      2. Click on "Privacy"
      3. Click on the '+' beside "Cookies"
      4. Make sure that "Allow sites to set Cookies" is checked
      5. Click "ok"

4. Why do I need Cookies enabled?

   The Cookie your browser needs to store on your computer is a small text file that contains the identification number of your shopping basket. This Cookie lets your browser identify the correct shopping basket when you go through the checkout process.

   No personal information is stored or can be accessed by that Cookie and it can not harm your computer.